The budget for the Digital Services Programme was approved by the College van Bestuur on 26 October 2021.

Role

Project Stream

2022

2023

2024

1. Programme Officer

General

€ 65 

€ 65 

€ 65 

2. Project Manager *2

General

€160 

€160 

€160 

3. Service Renewal

Service Design 

€ 150 

€ 175 

€ 200 

4. Website Redesign

Usability 

€ 75 

5. User Experience Librarian

Usability 

€ 100 

€ 100 

€ 100 

6. HR Consultancy

Staff Development 

€ 50 

€ 50 

€ 50 

7. Staff Development

Staff Development 

€ 130 

€ 150 

€ 150 

8. Technical Developer

Technical – Repository 

€ 120 

€ 120 

€ 120 

9. Outsourced Repository Migration

Technical – Repository

€ 200 

€ 200 

€ 200 

10. Innovation Projects

Innovation Funnel

€ 65 

€ 150 

€ 150 

Yearly Total

 

€ 1.115 

€ 1.170 

€ 1.195 

Overall Total:                                        € 3.480 (costs in 1.000s Euros)   

 

1. The Programme Officer will be responsible for the smooth organisation of the programme and related meetings, organising events and maintaining programme documentation, including the programme blog.

 

2. The two Project Managers will be responsible for running specific projects within the programme. For instance, acting as project manager for the implementation of a new repository, or implementing specific projects as part of the Innovation Funnel.

 

3. 525k is devoted to renewing TU Delft Library services in the context of the principles underlying the TU Delft Library Service Standard. At present, it is difficult to give a precise account of what is required. This will become clearer when the programme gets going, and in particularly when the TU Delft Library Service Standard is defined. The Service Standard will provide a set of best practice for each library service to aspire to. Attaining these standards will require a range of things dependent on the specific library service – overall a mix of hardware, software, temporary staff and consultants will be required.

 

4. The implementation of the TU Delft Library Service Standards will provide the context for an improved version of the TU Delft Library website. 75k will pay for external consultancy to help with the website implementation, in particular to design the information architecture. This cost is based on previous library experience in redesigning and rebuilding large websites.

 

5. A User Experience Librarian. TU Delft Library collects and logs data from its users. A User Experience Librarian will initiate the strategic analysis of the data, and collect data from other sources. With the correct staff development, TU Delft Library staff will themselves learn how to apply such data analysis. This is a three-year post at scale 11 

 

6. TU Delft Library Service Standard will not only demand that services be renewed, but that staff skills and experience evolve to deliver these updated services. The current HR manager will work with an HR Consultant to map and deliver the required skills and experiences in the context of the programme.

 

7. Staff Development. These costs will be training and upskilling of library staff so they can meet the challenges of providing digital services in line with the requirements of the programme.

 

8. The Technical Developer will play a significant role in the library migrating to a new repository system. This is a three-year post at scale 12. The need for this is based on previous experience in handling large-scale digital projects 

 

9. Along with the technical developer, an external firm will be hired to execute the migration to a new repository system. The costs are based on previous library experience in software migration, in particular the recent software migration of the 4TU.ResearchData archive.

 

10. The Library has set up an Innovation Process for creating and developing new (digital) services. This process defines the different stages from collecting ideas to project proposal and project execution, with different stage gates for evaluation and decision-making. The innovation budget is partly for some extra help with implementing this innovation process, but mostly to secure a working budget for executing the innovation projects that follow from it, for example to be able to pilot new digital tools. Costs will depend on the type of innovation and can include temporary staff or consultancy, software licenses or implementing open-source software.