In our previous blog post, we delved into the details of Phase 1 “A Service Design Deep Dive Project: I publish” blog post detailing the background, initial phases, and activities conducted. Currently, with the project successfully concluded, we are excited to share the outcomes of Phases 2 and 3 in this post. Background Our service design..
Author: Service Design Team
Unknown to the vast majority of students is the wide collection of academic treasures that TU Delft owns. Hidden away in huge basements, hundreds of historical books, maps, and (technical) appliances are stored. A lot of untouched potential of knowledge for students. However, engaging students with all these covered objects seems to be challenging. The..
The Service Design Global Conference 2023 is a must-attend event for professionals looking to gain fresh perspectives and inspiration. This year, our team had a unique experience, attending both on-site and virtually. For Dilay, attending in person at Radialsystem in Berlin was an amazing experience. Being surrounded by designers from all over the world and..
Mapping researchers’ publishing journey, blueprinting service operations and co-designing a vision for our future Repository Background In the dynamic world of academia, the TU Delft Library plays a vital role in supporting researchers’ academic pursuits and the sharing of research findings. To achieve this mission, the library offers a range of services, from guiding researchers..
In our role as a service design team, we have been in a collaboration with various stakeholders, namely service owners, domain experts, team heads and management team, over the past few months. Throughout this experience, we have identified a common challenge faced by many service teams: most of the service teams struggle to keep up..
Step into our library, and you’ll discover a world of knowledge and history waiting to be explored. Our shelves are not just filled with books. They are home to a wide collection of academic treasures, including both physical objects and intangible knowledge. From ancient maps to the very first computer that sparked a technological revolution,..