As part of our Digital Service Programme, we are building a new institutional repository to replace the current version. This is no small project. There are many different areas to consider: collections policy, user requirements and interface, metadata schemas, hardware needs. A core part of the task is of course the technical development of the..
As part of the Digital Services Programme, we want to rebuild the TU Delft repository. Part of this is a technical challenge. The current system runs on Islandora 7, as well as various other bits and pieces, and needs an overhaul But it’s also a strategic and visual challenge. What new functions can we actually..
At the beginning of this year, two workshops took place with library staff to discuss the future of the TU Delft Library website(s) and to gain insight into the usage and needs of the users. The aim of these workshops was to inform staff of the work on the TU Delft Library website project and..
A session with MT took place at the beginning of the new year to align the strategic direction for 2023. At the session we gathered their inputs on the following 3 subjects: 1.Finalizing User Journey Framework Figure 1. The MT were fine-tuning the user journey framework Figure 2. The final version of the User Journey..
At the Service Design day of the TU Delft Library multi-disciplinary participants, crossing functions, crossing teams engaged with service design. Management, team heads and service owners, each brought in his/her super power (e.g. The Talisman: help students find study material, Lady Chatterbox: translating dreams into language, The Clarifier,: never afraid to ask dumb questions, Musselman:..
The Library held two workshops in October to discuss the ‘future of the research infrastructure’ in the library, with a focus on Pure and the current institutional repository. Slides The slides from Armand Guicheret are available here as a pdf (Feedback from the workshop are available below) Key takeaways from the workshops Can the..
Beneath is the link to the pdf version of the presentation given to managers of TU Delft, 5 October October 5 2022 Presentation, Managers meeting
The new service design team kicked-off in the summer of 2022. We help the library to see their services from the customer point of view, balancing the needs of customers and that of the organization to create a friendly and quality service experience. Our approach is rooted in human-centered-design, following the double diamond model* we..
Time for quick update as we reach the summer period of 2022. 1. Service Design Projects Service Definition Project – completed – See public list of services Building Service Standards – completed – 12 service standards published Nominated Services – ongoing – see list of 10 services 2…
Where are we now with the Service Standards part of the Digital Service Programme? We now have a public list (link to Google spreadsheet) of all the services the library runs, and also in-progress private list with responsible owners for each service. (Link to OneDrive spreadsheet) We have published version of the Service Standards,..